In July 2019, Ofcom banned Telecom providers to charge notice period post switch date as part of mobile switching regulation. This blog looks at potential OSS/BSS integration and how to put checks in place to avoid overcharging customers.
Ofcom Switching : Using the new codes to extract and retain customers
Data Silos: using your data efficiently to power your business
From the sweet shop to the multinational business, data can be a headache. The disparity between interdepartmental requirements and the need to collate it into quantifiable and understandable information in the pursuit of growth is something with which all businesses have to contend. But there is an answer…